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FAQs

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Check our FAQs for a quick answer

Office

99 Rue Émilien Marcoux Suite 107, Blainville, Quebec J7C 0B4

Email us

support@burotic.com

Call us

Phone: 1-844-287-6842
9:00AM - 5:00PM EST

Frequently asked questions

Have questions? We’re here to help

What are the shipping times for your products?

At burotic, we know that you want to receive your order as quickly as possible. That’s why we process all of our orders within 24 to 48 hours. The delivery usually takes between one (1) and seven (7) business days after your order has been shipped.

Do you ship internationally?

Unfortunately, at the moment, we only ship to Canada and United States.


We are working very hard to offer delivery to other countries. We will keep this page updated on the latest countries we can deliver to.

What’s the return process?

We are very confident that you will be satisfied with your purchase. If this is not the case, please contact us by phone at 1-844-287-6842 or by email at support@burotic.com to let us know that you would like to make a return. Please be sure to mention your order number and the email address that you used during checkout.

What happens if there's a problem with my desk while under warranty?

Please contact us by phone at 1-844-287-6842 or email us at support@burotic.com. We'll figure out the issue and send you a replacement part if necessary. Don't worry; we will cover all any shipping fees for replacement parts.

Is there a way to see and test your products in person?

Of course! You can come visit us or a partner showroom. See all information here.

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