Wherever you are, we deliver.
From coast to coast, we're making great workspaces more accessible. Enjoy fast, free shipping across Canada, with a simple experience from checkout to delivery.
Delivery times across Canada
Hover or tap a province or a city, or enter your postal code. The darker the province, the faster the delivery.
- 1-3 days
- 4-5 days
- 6-7 days
- 8+ days
- Burotic network
- Warehouse · Blainville, QC
Delivery times by province
| Province / territory | Estimated time | Delivery | Remote areas |
|---|---|---|---|
| Burotic network | 1-5 business daysDepends on our delivery routes in your area. | Delivered by our own team Greater Montréal, Laval, Laurentians, Lanaudière, Montérégie, Québec City, Sherbrooke, Trois-Rivières | - |
| Quebec | 1-5 business daysDepends on our delivery routes in your area. | Burotic network | Côte-Nord, Gaspésie, Nord-du-Québec: shipped by carrier with tracking, up to 7 days |
| Ontario | 1-3 business days | Carrier | Northern Ontario: up to 7 days |
| New Brunswick | 3-5 business days | Carrier | - |
| Nova Scotia | 3-5 business days | Carrier | Cape Breton: up to 6 days |
| Prince Edward Island | 3-5 business days | Carrier | - |
| Newfoundland and Labrador | 5-7 business days | Carrier | Labrador: contact us |
| Manitoba | 3-5 business days | Carrier | Northern Manitoba: contact us |
| Saskatchewan | 3-6 business days | Carrier | Rural Saskatchewan: up to 8 days |
| Alberta | 3-6 business days | Carrier | Northern Alberta: up to 8 days |
| British Columbia | 5-7 business days | Carrier | Vancouver Island and northern BC: up to 8 days |
| Yukon | 7-12 business days | Carrier | Contact us for a quote |
| Northwest Territories | 7-12 business days | Carrier | Contact us for a quote |
| Nunavut | 8-15 business days | Carrier | Contact us for a quote |
*Free shipping on orders of up to 4 desks. Eligibility may vary depending on the delivery address. Delivery times are estimates in business days, excluding weekends and statutory holidays, and don't apply to pre-order items. Contact us for remote northern areas.
Delivery times
In-stock items are usually delivered within 1 to 7 business days. The delivery time for each product is shown under the Add to cart button, and again in your order confirmation email.
Our carriers
Outside our delivery network, your order ships with one of our partners. A tracking number is emailed as soon as it leaves our warehouse, and we stay responsible for your order until it reaches your door.
Pre-order items
Pre-order products are not covered by the 1-7 business day timeframe. Their expected shipping date is shown under the Add to cart button and in your confirmation email.
Corporate & bulk orders
Orders of more than 4 desks qualify for special corporate rates. Contact our business team for a quote.
Orders in multiple boxes
Desks ship in several boxes. With a carrier, boxes can arrive on different days. Each one can be tracked from your shipping email.
Good to know
- Delivery times are business days, excluding weekends and statutory holidays.
- Delivery times are estimates and may change without notice, especially during peak periods or bad weather.
- Free delivery eligibility may vary depending on the delivery address.
- An unsuccessful delivery attempt may incur a shipping fee, based on the items and destination.
- We ship across Canada. Shipping to the United States and other countries is reviewed case by case.
Shipping FAQ
Can I track my order?
Yes. When your order ships with a carrier, you receive a tracking number by email. When our own team delivers it, we contact you to book a delivery date and time window. In areas we deliver to very often, you may instead receive a tracking number on the morning of delivery, for a same-day delivery.
How does delivery by the Burotic team work?
Most orders in Quebec are delivered by our own team. Here's how it works:
- When your order is ready. If your desk is in stock, we deliver it together with your in-stock accessories. If your desk is on pre-order, we wait until it's in stock and deliver your whole order at once.
- We book a time with you. We contact you by email or phone to suggest a delivery date and a time window.
- Areas we visit often. If we deliver to your area very regularly, we may not contact you beforehand. Instead, you'll receive a tracking number on the morning of delivery, letting you know your order is on its way today.
Can I pick up my order?
Yes. Choose Pickup at checkout. It's free. Once all the items in your order are in stock, your order is usually ready within 24 business hours, and a team member will email you to schedule your pickup.
Pickup address (warehouse): 99 Émilien-Marcoux, Suite 107, Blainville, QC J7C 0B4, Canada (by appointment only)
Please don't come by without a confirmed appointment.
Can I change my order or shipping address?
Contact us as soon as possible at support@burotic.com. We'll do our best to update your order before it ships.
What if my order arrives damaged?
We take full responsibility for your order until it reaches your door. Email support@burotic.com with your order number and clear photos of the damage, and we'll make it right quickly.
An item is missing or incorrect. What should I do?
An item is missing? Start by checking your order and shipping confirmation emails.
- If the missing item shows a different delivery time, it's likely on pre-order. It will simply ship separately as soon as it's in stock.
- If all items are listed in the same shipment, the rest is probably on its way: carriers sometimes deliver boxes over several days. If the item still hasn't arrived after 5 business days, email us at support@burotic.com.
An item is incorrect? Email support@burotic.com with your order number and detailed photos of what you received. We'll find a solution with you.
When will my pre-order ship?
The expected shipping date is shown under the Add to cart button and in your confirmation email. Pre-order items are not covered by the 1-7 business day delivery time.
Do you ship outside Canada?
We currently ship across Canada, to the United States, and many of our accessories worldwide (shipping to the United States and other countries is reviewed case by case, because rates and customs differ from one country to another).
Email support@burotic.com with the items you'd like and your delivery address. We'll let you know if we can ship them and whether any shipping fees apply.